The Elegance course would be covered in a period of three months , which would cover following content :
Communication
Confidence Building: Raising the level of confidence while speaking by substituting Hindi phrases with apt English ones in routine conversation and making use of simple English terminology properly, in different situations
Vocabulary Building: Building up the vocabulary by learning to structure word groups/ word families and form sentences with the help of the word groups
Describing Objects: Recalling and utilizing descriptive words and adjectives while explaining various objects and during conversations
Describing Situation: Understanding, perceiving and describing different situations using word groups
Describing Emotions: Understanding and expressing various emotions a human being goes through, using better words and facial expressions
Word Games: Developing a workable vocabulary base to express oneself better
Social Graces
Conversation Skills: Conversing comfortably with known and unknown individuals about varying topics
Non verbal communication: Creating an awareness of the positive body language and making the difference in one's personality
Tableware Familiarization: Identifying and utilizing the various items of crockery, cutlery, glassware and tableware comfortably.
Dining/ Table manners: Creating awareness of various etiquette involved at the dining table and dining in an up market eatery with confidence
Restaurant Manners: Dining comfortably at any restaurant and ordering a meal/snacks with confidence and ease
Planning my day: Organizing the day more productively and also appreciating and valuing time
Appearance
Personal Hygiene: Knowing the importance of personal hygiene; daily routines of cleansing
Skin care and Hair care: Understanding relevant skin-care and hair-care regimens. Bleaching, facial cleansing and special attention to hands and feet will be reiterated through practical sessions
Bleaching: Getting rid of unwanted hair on the face & body through bleaching
Facial Cleansing: To remove the build up of dead cells which can create a dull look and lead to future problems such as black heads
Hair Care: Keeping hair healthy & beautiful by giving proper attention to its care & treatment
Hair Style: Styling hair according to the weather.
Make up: Wearing make-up to suit one's personality and at the same time carry it off with confidence and panache.
Attire: Dressing for formal and informal occasions appropriately to look more than just presentable
Manicure: Taking very special care of the hygiene of hands & feet.
Pedicure: Giving proper care & treatment to the feet in the form of a pedicure.
Latest Trends: Share the latest information that is new , especially concerning fashion, dressing, make-up, looks, colors of the season, fabrics, embroideries etc.
The Eloquence course would be covered in a period of Six months covering the aspects of initial three months and would also cover the following content :
Communication
Impressive Introductions: Being composed and poised while introducing oneself and others in any social or official scenario
Indianisms & Mispronounced Words: Conversing confidently with reduced Indianisms and pronouncing some commonly mispronounced words correctly
Group discussion: Overcoming the short comings and weak areas and making a positive impact in the group discussion
Non verbal communication: Corporate positive behavior, gestures and mannerisms in their interpersonal relationships
Power of voice: Modulating and emoting the words and speech effectively, also correctly.
Social Graces
Managing courses in Menu: Identifying various types of menu and Serving meals/ courses accordingly.
Telephone & Mobile Etiquette: Understanding the nuances of telephone etiquette and using the appropriate phraseology also adroitly handling different types of calls
Email Etiquette: Understanding the finer points of email and cell phone etiquette and using appropriate phraseology
Alcoholic Beverages: Identifying and serving beverages with their respective glassware.
Manners and Courtesies: Understanding the importance of expressing courtesy in a formal set up differentiating between courteous and rude behavior to improve professional and personal Image.
Appearance
Facial Strokes: Learning the Stroking movements to manipulate the soft tissues of the face
Hair Style and care: Styling hair according to the shapes of the face, while taking care that they are manageable all the time.
Make up: Creating an awareness of different types of make up products and their usage
Body Type: Choosing colors and cuts to enhance the appearance and wearing clothes according to the body type and shape.
Making tie knot and dressing appropriately: Learning the various kinds of knots and carrying the same.
Different types of sari draping: Learning to drape different kinds of saris suiting various body types and occasions.
The Eminence course would be covered in a period of nine months ,covering the initial six months and would cover following content :
Communication
Conversation: Initiating a conversation without hesitation and confidently participating in a conversation.
Power of Voice: Identifying the various vowel and consonant sounds, for a clear in the diction & pronunciation and speaking with a fairly neutralized accent that is acceptable throughout the globe.
Unpracticed Speech: Increasing the confidence and reducing fear of unknown and helping one to speak extempore
Active Listening: Understanding and displaying the difference between hearing and listening and generating interest in the speaker by the use of apt body language
Social Charges
Cuisines of the World: Identifying cuisines from different parts of the world and becoming a little adventurous to taste new foods.
International Etiquette: Learning techniques to deal with individuals of different cultures
Gender Etiquette: Understanding the difference between genders and displaying behavior in accordance with the norms
Art of Complimenting: Framing meaningful compliments with confidence and grace
Organizing Parties: Organize and hosting parties efficiently and confidently
Polishing Conversations: Comprehending the value of word order in a sentence and expressing the thoughts eloquently
Poise and Graceful conduct: Looking smart and conducting oneself with confidence and grace in all situations
Appearance
Posture Correction and walk: Realization of the correct body posture to conduct oneself smartly and communicate the confidence through the body positioning
Modern Trends: Sharing the latest information that is new, especially concerning fashion, dressing, make-up, looks, colors of the season etc
Work Ethics
Retail Know-how/ concept & functions: Comprehending and knowing the concepts and functioning of retail industry.
Global and Indian Retailing: Identify the difference between the globally famous and Indian retail outlets and their functioning.
Customer Service: Identifying and handling different customer behaviors and managing them dexterously
Fundamentals of marketing - selling in the service industry: Comprehending the concepts of marketing to speak with more conviction
Store Format: Understanding the store format and space the items correctly and impressively
Retail pricing and function: Learning about the famous retail outlets and their functioning.
Customer Relationship Management: Dealing with customers more effectively by recognizing the shortcomings and strengths
The Excellence course would be covered in a period of twelve months, covering the initial nine months and would cover following content :
Personal Effectiveness
Presentation Skill: Structuring content and co-ordinate voice and body language in the presence of an audience to make an effective presentation
Multiculturalism: Relating to the globalize multiculturalism and appreciate the diversity by behaving accordingly.
Conflict Management: Identifying and dealing with a conflict and mend fences to build rapport and enhance relationships
Self Management: Assessing and enhancing one's personality by working on the self management strategies without any pre-conceived notions
Interpersonal Relationship: Realizing and enhancing the importance of interpersonal relationships to become more productive during interactions
Time Management: To eliminate time wastage and prioritize efficiently
Negotiation Skills: Dealing with the problems to reach the win - win situation.
Public Speaking: Interacting confidently with strangers without any hesitation
Team Building: Understanding Group Dynamics and communicate effectively in a team.
Leadership: Understanding and learning different skills to develop leadership qualities
Stress Management: Identifying and managing stressors in daily routine and otherwise.
Appearance
Skin care according to age: Identifying and analyzing the skin type and following the skin cleansing and skin care methods according to the needs of the skin type
Facial according to the age: Following the facial treatment according to the skin type needs
Attire and accessories: Dressing and accessorizing according to the various occasions with designs ranging from traditional, indo-western to contemporary
Personal Hygiene: Getting conscious of personal hygiene and following the techniques of maintaining a hygienic, well scrubbed look
Hair care and hair style: Identifying the hair type and styling and caring them accordingly
Work Ethics
Business Etiquette: Understanding the office hierarchy, decorum and protocol and being prepared for the hardships involved in a work environment
Store Designs and layouts: Understanding the design and the layout of the stores and being prepared to plan the store to give a visual merchandise effect.
Retail Communication: Understanding the importance of advertisement, sales promotion and developing public relations in retail sector
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